“Austin’s Emergency Response”

KXAN-TV  
January 30, 2014 

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In the aftermath of a deadly flood in Austin, KXAN investigated the city’s emergency response and found severe shortages in 911 staffing and a plan to reduce costs that likely led to a breakdown in communication at the 911 center. Because of our report, police, fire and EMS directors were forced to re-examine their policies and procedures when handling a major disaster. It also led city leaders to consider more funding and staffing at the 911 center in the near future.

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Submitted by Josh Hinkle.

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